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Returns Policy

Returns Policy

We are sure you will be pleased with your order but if for any reason you are unhappy with your purchase, Body Bling offers you 7 days from the day of receipt to return any unwanted goods.

Please note that for health and hygiene reasons we are unable to offer refunds or exchanges on earrings for pierced ears and navel jewellery.

Please contact us to obtain your RMA number before making any returns.

Items that are returned must be in the original condition and packaging that they were sent in and must not be worn or tampered with. Please ensure to add your name, address, telephone number and order number with the items that are being returned to speed up the returns process.

Please do not return an order without contacting us first, via email or telephone.

We are unable to compensate for any lost or undelivered items, therefore please send returns via RECORDED DELIVERY for your proof of delivery, as we are not responsible for any items until they reach the Body Bling premises. Postage costs for returns cannot be reimbursed.

Please send us your unwanted goods within 7 days of receiving your RMA number.

Your card will be reimbursed on receipt of the goods or an exchange can be made where applicable.

We have the right to refuse a refund for any item received after 30 days and may send the item back.

Your statutory rights are not affected.

Damaged / Faulty Goods

If your purchase is unsatisfactory or arrives damaged in transit please inform us immediately on 0870 766 2639 or at customersupport@bodybling.co.uk and we will replace the item(s) at our expense.

Missing / Lost Goods

If you haven’t received your goods within 7 days of placing your order, please contact us immediately on 0870 766 2639 or at customersupport@bodybling.co.uk